Vogue Services Group — Smoke Alarms, Electrical, Aircon 07 3108 4872 Get a quote
Timber-screened Queensland home with exterior lighting at dusk

Property managers

Compliance for your rent roll, handled, documented and billed once a year.

Smoke alarm testing inside the 30-day window, RCD tests, after-hours tenant calls answered for you, and the option to add electrical and air conditioning maintenance under the same plan. One supplier, one invoice line per property.

Vogue provides Queensland property managers with fixed-price annual compliance plans from $139 per property, covering smoke alarm testing within the 30-day tenancy window, RCD tests, unlimited standard call-outs and a 24/7 tenant support line with after-hours fault finding by phone, with electrical and air conditioning cover available on higher plans.

How it works for your office

  1. Send us the property list. Address, lease dates and owner approval. We load each property and its renewal date.
  2. We schedule around the tenancy. Queensland requires rental alarms to be tested within 30 days before a new tenancy or lease renewal. We book inside that window and liaise with the tenant directly.
  3. You get the record. A compliance certificate per property, emailed to your office and ready for the owner's file and the entry condition report.
  4. Faults are handled without you. Tenants on a plan property call our 24/7 line, not your office. After hours our AI phone assistant talks them through smoke alarm fault finding, and if a technician is needed we attend under the plan. Standard smoke alarm call-outs are unlimited, so a chirping alarm at 9pm is not a work order, a phone call to you, or an invoice.

Hands-free after hours

The after-hours smoke alarm call is the one that lands on a property manager's mobile. On a Vogue plan it lands on ours.

Tenants call us, not you
Every plan property gets our 24/7 number for smoke alarm faults. Your office stops being the after-hours switchboard.
Fault finding by phone
Outside business hours our AI phone assistant answers immediately and walks the tenant through smoke alarm fault finding: which alarm is causing it, whether it is a battery, dust or a fault, and what to do about it. Most calls end there.
Integrated with your software
We integrate with your property management software, so the job, the attendance and the compliance certificate flow back to the property file without anyone re-keying a work order.
A technician when it needs one
If it cannot be resolved on the phone, the call is logged as a job and we attend under the plan. Standard smoke alarm call-outs are unlimited, so there is no invoice to approve.

Annual compliance plans

Per property, per year, including GST. Plans renew annually and we hold the 12-month reminder as a backstop for periodic tenancies.

Smoke alarms + RCD

$139 a year

  • Lifetime in-home alarm warranty
  • Annual clean, inspect and test of every alarm
  • Annual RCD safety switch test
  • Unlimited standard smoke alarm service calls
  • 24/7 tenant support line, after-hours fault finding by phone
  • Compliance certificate per visit

Smoke alarms + RCD + electrical

$399 a year

  • Everything in the smoke alarm plan
  • Unlimited standard electrical service calls
  • Standard call is attendance plus 30 minutes of fault finding, normally $195

Smoke alarms + RCD + electrical + AC

$699 a year

  • Everything in the electrical plan
  • Unlimited standard AC service calls
  • One basic AC clean a year, normally $295

Ad hoc work orders

Not every property needs a plan. We take one-off work orders for electrical and air conditioning across the whole service area, with written quotes above an agreed threshold and photos on completion.

  • Electrical: fault finding, power points, lighting, fans, switchboard and safety switch work, exit and entry reports
  • Air conditioning: cleans, repairs, gas checks, replacement of failed split systems
  • Smoke alarms: one-off tests, replacements and compliance certificates for properties not on a plan

Common questions

How often do rental smoke alarms need to be tested in Queensland?

Within 30 days before the start of every new tenancy or lease renewal, and the alarms must be interconnected photoelectric units installed to the Queensland placement rules. For periodic tenancies we recommend a 12-month check from the last attendance as a backstop.

What does the smoke alarm + RCD plan cost for a rental?

$139 per property per year, including GST. It covers the annual clean, inspect and test of every alarm, an RCD safety switch test, unlimited standard smoke alarm call-outs between visits, a 24/7 tenant support line, a lifetime in-home alarm warranty and a compliance certificate per visit.

Can you add electrical and air conditioning to the plan?

Yes. The $399 plan adds unlimited standard electrical service calls and the $699 plan adds unlimited standard air conditioning calls plus one basic AC clean a year, so a tenant's tripping safety switch or a warm split system is not a separate work order.

Do you deal with tenants directly?

Yes. We book inside the 30-day window, contact the tenant to arrange access, attend, and send the certificate to your office. Tenants on a plan property also call our 24/7 line directly for smoke alarm faults. You are copied on everything and only involved if access is refused.

What happens when a tenant calls after hours?

Our AI phone assistant answers straight away and talks the tenant through smoke alarm fault finding: which alarm is causing it, whether it is a battery, dust or a fault, and what to do. Most calls are resolved on the phone. If a technician is needed the job is logged, we attend under the plan, and the record flows back to your property file. Your office is not woken up and there is no work order to raise.

What if a property fails inspection?

You receive a fixed-price upgrade quote the same day. Upgrades to Lucci RF-interconnected photoelectric alarms are priced per bedroom from $295, supply and install, and are usually completed within the week.

Do you take one-off work orders?

Yes. Electrical, air conditioning and smoke alarm work orders across the whole service area, with written quotes above an agreed threshold and photos on completion.

What our customers say

Reviews are pulled live from our Google Business Profile. Nothing here is edited or hand-picked.

Set up your agency

Tell us roughly how many properties you manage and which plan you're interested in. We'll send a plan agreement and a property import sheet.

Or call 07 3108 4872, Mon–Fri 7am–5pm.

What happens next

  1. 1A person from our Ipswich office calls or emails you during business hours.
  2. 2We confirm the price in writing, or book a free site visit if it needs measuring.
  3. 3You get a date and a time. No sales calls, no newsletters.

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